MTA Bridges and Tunnels
The best way to get the lowest toll rate is to sign up for an E-ZPass account with the New York Customer Service Center. Customers can save up to 40% off of the Tolls by Mail Rate. The best way to manage your E-ZPass account is through the Tolls NY app. More information can be found in the videos and links below.
Contact the MTA Toll Payer Advocate office
We can help with:
- Free and independent toll-problem assistance
- Resolving long-standing toll problems
- Recommending administrative reforms
Fill out this form to get started. You can also find out more about the Office of the MTA Toll Payer Advocate.
Contact our customer service center
- For help with E-ZPass, visit www.e-zpassny.com or call 1-800-333-8655.
- For help with Tolls by Mail, visit www.tollsbymailny.com or call 1-844-826-8400.
If you need help with something else, you can see more customer service numbers.
File a TBTA Law Enforcement complaint
Triborough Bridge and Tunnel Authority law enforcement personnel patrol the MTA's seven bridges and two tunnels. Complaints will be submitted to TBTA's Internal Security Department.
Tolls NY - The Best Way to Manage Your E-ZPass and Tolls by Mail Account
Truck Rules and Regulations
We serve more than 900,000 vehicles on an average day. In 2019, we carried more traffic than any bridge and tunnel authority in the nation—more than 329 million vehicles. Surplus revenues from our tolls help support MTA public transit services.
All of our crossings use cashless, electronic tolling systems. This lets us process traffic more quickly and safely and reduces carbon emissions and fuel consumption.
Bridges and Tunnels at a glance
- 2019 Operating Budget: $528.1 million
- 2019 Support to Mass Transit: $1.139 billion
- 2019 Average Weekday Vehicles: 902,000
- Bridges: 7
- Tunnels: 2
Map of our bridges and tunnels
Bikes and pedestrians
You cannot ride your bike across MTA bridges or through MTA tunnels. If the bridge has a pedestrian walkway, you can walk your bike across.
Walkways are located on the following MTA bridges:
- Robert F. Kennedy Bridge,
- Henry Hudson Bridge,
- Marine Parkway Bridge, and
- Cross Bay Bridge.
Other MTA services
There are also special rules and regulations for for taking your bike on subways, buses, and railroads.